Graduate Certificate in Call Centre Data Analysis

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โ€ข Graduate Certificate in Call Centre Data Analysis
โ€ข Data Analysis Fundamentals
โ€ข Call Centre Metrics and Key Performance Indicators (KPIs)
โ€ข Data Collection Methods in Call Centres
โ€ข Data Cleaning and Pre-processing
โ€ข Exploratory Data Analysis for Call Centre Data
โ€ข Statistical Analysis of Call Centre Data
โ€ข Data Visualization in Call Centre Analytics
โ€ข Call Centre Data Analysis Applications
โ€ข Data-Driven Decision Making in Call Centres

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This Graduate Certificate in Call Centre Data Analysis prepares professionals for various roles in the call centre industry, including customer service representatives, team leaders, call centre managers, and data analysts. With a strong focus on data analysis, this course aligns with the growing demand for data-driven decision-making in UK call centres. By gaining these in-demand skills, graduates can expect competitive salary ranges and ample job opportunities. The provided Google Charts 3D pie chart displays the distribution of roles within the UK call centre job market, providing a clear understanding of the industry landscape. The chart features a transparent background with no added background colour, making it visually appealing and easy to integrate into any web page. It is also fully responsive, adapting to all screen sizes by setting its width to 100%. The chart data and options are defined within the provided
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