Graduate Certificate in Field Sales Customer Retention

-- viewing now

The Graduate Certificate in Field Sales Customer Retention is a focused course designed to enhance your skills in customer relationship management and sales. This program emphasizes the importance of customer retention in the field sales industry, providing you with essential techniques to boost sales performance and ensure long-term customer loyalty.

4.5
Based on 5,087 reviews

2,761+

Students enrolled

GBP £ 140

GBP £ 202

Save 44% with our special offer

Start Now

About this course

In an era where customer experience is paramount, this certificate course is in high demand across various industries. It equips learners with the ability to understand customer needs, develop effective sales strategies, and build enduring customer relationships. By mastering these skills, you position yourself for career advancement in field sales, account management, or customer success roles. Stand out in the competitive job market with this graduate certificate, which not only validates your expertise but also provides you with practical tools and techniques to drive sales growth and customer satisfaction.

100% online

Learn from anywhere

Shareable certificate

Add to your LinkedIn profile

2 months to complete

at 2-3 hours a week

Start anytime

No waiting period

Course Details

• Field Sales Strategies: Understanding the core principles and best practices for successful field sales, including prospecting, lead generation, and closing techniques.

• Customer Retention Techniques: Exploring the most effective methods for retaining customers, such as personalized communication, relationship building, and loyalty programs.

• Data Analysis for Field Sales: Learning how to analyze sales data and customer behavior to inform sales strategies and improve customer retention.

• Sales Enablement Tools: Examining the latest tools and technologies for field sales, including customer relationship management (CRM) systems, sales automation platforms, and data analytics tools.

• Negotiation and Closing Techniques: Developing advanced negotiation and closing skills to maximize sales and customer retention.

• Customer Service and Support: Understanding the role of customer service and support in customer retention, and learning how to deliver exceptional experiences that build customer loyalty.

• Sales Planning and Forecasting: Learning how to create effective sales plans and forecasts, taking into account market trends, customer behavior, and sales data.

• Sales Training and Development: Exploring best practices for sales training and development, including onboarding, coaching, and ongoing training to keep sales teams up-to-date on the latest trends and techniques.

• Ethical Considerations in Field Sales: Examining the ethical considerations of field sales, including compliance with laws and regulations, and best practices for building trust and credibility with customers.

Career Path

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

Why people choose us for their career

Loading reviews...

Frequently Asked Questions

What makes this course unique compared to others?

How long does it take to complete the course?

What support will I receive during the course?

Is the certificate recognized internationally?

What career opportunities will this course open up?

When can I start the course?

What is the course format and learning approach?

Course fee

MOST POPULAR
Fast Track: GBP £140
Complete in 1 month
Accelerated Learning Path
  • 3-4 hours per week
  • Early certificate delivery
  • Open enrollment - start anytime
Start Now
Standard Mode: GBP £90
Complete in 2 months
Flexible Learning Pace
  • 2-3 hours per week
  • Regular certificate delivery
  • Open enrollment - start anytime
Start Now
What's included in both plans:
  • Full course access
  • Digital certificate
  • Course materials
All-Inclusive Pricing • No hidden fees or additional costs

Get course information

We'll send you detailed course information

Pay as a company

Request an invoice for your company to pay for this course.

Pay by Invoice

Earn a career certificate

Sample Certificate Background
GRADUATE CERTIFICATE IN FIELD SALES CUSTOMER RETENTION
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
SSB Logo

4.8
New Enrollment