Undergraduate Certificate in AI and Strategic Customer Management

-- viewing now

The Undergraduate Certificate in AI and Strategic Customer Management is a career-enhancing course designed to equip learners with essential skills in artificial intelligence and customer relationship management. This certificate program is critical in today's data-driven world, where businesses prioritize personalized customer experiences and data analysis.

4.0
Based on 3,962 reviews

6,843+

Students enrolled

GBP £ 140

GBP £ 202

Save 44% with our special offer

Start Now

About this course

With the increasing industry demand for professionals who can effectively manage customer relationships using AI technologies, this course offers a competitive edge for career advancement. Learners will gain hands-on experience in AI tools, data analysis, strategic decision-making, and customer relationship management strategies. By completing this certificate program, learners will be able to demonstrate their expertise in applying AI technologies to customer management, making them highly valuable assets in various industries, including marketing, sales, customer service, and data analysis. Stand out in the job market and enhance your career with this essential AI and customer management certificate course.

100% online

Learn from anywhere

Shareable certificate

Add to your LinkedIn profile

2 months to complete

at 2-3 hours a week

Start anytime

No waiting period

Course Details

• Introduction to Artificial Intelligence and Machine Learning
• Customer Relationship Management (CRM) Systems and AI Integration
• Natural Language Processing (NLP) in Customer Service
• AI-Powered Predictive Analytics for Customer Management
• Ethical Considerations in AI and Customer Data Management
• Implementing AI Chatbots for Customer Support
• Machine Learning Algorithms for Customer Segmentation
• AI-Driven Personalization in Customer Engagement
• Measuring Success: AI Metrics in Customer Management

Career Path

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

Why people choose us for their career

Loading reviews...

Frequently Asked Questions

What makes this course unique compared to others?

How long does it take to complete the course?

What support will I receive during the course?

Is the certificate recognized internationally?

What career opportunities will this course open up?

When can I start the course?

What is the course format and learning approach?

Course fee

MOST POPULAR
Fast Track: GBP £140
Complete in 1 month
Accelerated Learning Path
  • 3-4 hours per week
  • Early certificate delivery
  • Open enrollment - start anytime
Start Now
Standard Mode: GBP £90
Complete in 2 months
Flexible Learning Pace
  • 2-3 hours per week
  • Regular certificate delivery
  • Open enrollment - start anytime
Start Now
What's included in both plans:
  • Full course access
  • Digital certificate
  • Course materials
All-Inclusive Pricing • No hidden fees or additional costs

Get course information

We'll send you detailed course information

Pay as a company

Request an invoice for your company to pay for this course.

Pay by Invoice

Earn a career certificate

Sample Certificate Background
UNDERGRADUATE CERTIFICATE IN AI AND STRATEGIC CUSTOMER MANAGEMENT
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
SSB Logo

4.8
New Enrollment