Professional Certificate in Global CRM KPI Management
-- viewing nowThe Professional Certificate in Global CRM KPI Management is a crucial course for modern businesses. It focuses on Key Performance Indicators (KPIs) in Customer Relationship Management (CRM), a critical aspect of business success.
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Course Details
• Understanding CRM
• Importance of KPIs in CRM
• Global CRM KPI Metrics
• Setting Up CRM KPIs
• Data Analysis for CRM KPI Management
• Customer Segmentation and CRM KPIs
• CRM KPI Performance Measurement
• Continuous Improvement in CRM KPI Management
• Best Practices in Global CRM KPI Management
• Case Studies in CRM KPI Management
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