Graduate Certificate in User ICT Support Specialist
-- viewing nowThe Graduate Certificate in User ICT Support Specialist is a vital course that focuses on developing essential skills for a career in IT support. With the rapid growth of technology, the demand for ICT support specialists has skyrocketed across various industries.
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Course Details
• User ICT Support Fundamentals
• Troubleshooting Windows and MacOS Systems
• Network Configuration and Troubleshooting
• Hardware and Software Installation and Maintenance
• Mobile Device Support and Management
• Security in User ICT Support
• ITIL Foundation: IT Service Management
• Cloud Services and Support
• Professional Communication and Customer Service Skills
Career Path
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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