Professional Certificate in MS Word Basics for Support Professionals

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The Professional Certificate in MS Word Basics for Support Professionals is a comprehensive course designed to equip learners with fundamental Word skills essential in the modern workplace. This program highlights the importance of mastering Word, a widely used tool in various industries, from administrative roles to customer support.

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About this course

With a focus on practical applications, the course covers essential features such as text formatting, creating tables, mail merging, and working with templates. By the end of the course, learners will be able to create professional-looking documents, improving their productivity and enhancing their career prospects. In an era where digital literacy is a prerequisite for many jobs, this course meets the industry's demand for proficient support professionals. It not only enhances learners' resume but also equips them with the skills to deliver superior service, making them an invaluable asset to any team.

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Course Details

MS Word Basics: Introduction to the MS Word interface, including the ribbon, quick access toolbar, and backstage view.
Creating Documents: Creating new documents, saving and opening existing ones, and understanding file formats.
Text Formatting: Basic text formatting, including font, size, color, and text alignment.
Paragraph Formatting: Paragraph formatting, including indentations, line spacing, and bullet points.
Page Layout: Page layout, including margins, page breaks, and headers and footers.
Tables: Creating and formatting tables, including adding and deleting rows and columns.
Images: Inserting and formatting images, including wrap points and image size.
Reviewing Documents: Reviewing documents with track changes, comments, and spell check.
Printing Documents: Preparing documents for printing, including page setup and print preview.

Career Path

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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Sample Certificate Background
PROFESSIONAL CERTIFICATE IN MS WORD BASICS FOR SUPPORT PROFESSIONALS
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
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