Graduate Certificate in User Experience and Customer Engagement

-- viewing now

The Graduate Certificate in User Experience and Customer Engagement is a vital course designed to meet the growing industry demand for experts who can create seamless and engaging user experiences. This certificate course equips learners with essential skills in user research, usability testing, prototyping, and customer engagement strategies, making them highly sought after in today's digital-focused job market.

5.0
Based on 7,810 reviews

7,980+

Students enrolled

GBP £ 140

GBP £ 202

Save 44% with our special offer

Start Now

About this course

By gaining a deep understanding of user behavior, preferences, and needs, learners can design products, services, and platforms that not only meet but exceed customer expectations. This course provides learners with the opportunity to work on real-world projects, gaining hands-on experience and building a strong portfolio that can help them advance their careers in user experience design, product management, marketing, and other related fields. In short, the Graduate Certificate in User Experience and Customer Engagement is an investment in the future, preparing learners for a rewarding career that focuses on creating positive and impactful user experiences.

100% online

Learn from anywhere

Shareable certificate

Add to your LinkedIn profile

2 months to complete

at 2-3 hours a week

Start anytime

No waiting period

Course Details

• User Experience (UX) Research Methods
• UX Design Principles and Practices
• Customer Engagement Strategies
• Usability Testing and Evaluation
• Interaction Design and Prototyping
• UX Metrics and Analytics
• Accessibility in UX Design
• UX Portfolio Development

Career Path

In today's digital age, user experience (UX) and customer engagement play critical roles in business success. With a Graduate Certificate in User Experience and Customer Engagement, professionals can gain a competitive edge in the UK job market. This section presents a 3D pie chart that highlights the demand for various roles in this exciting field. As shown in the chart, User Research, Interaction Design, Usability Testing, Information Architecture, Visual Design, Content Strategy, and Front-End Development roles are all in high demand. This trend reflects the growing importance of creating seamless, engaging, and user-friendly digital experiences for customers. In terms of salary ranges, UX professionals in the UK can expect to earn between £25,000 and £70,000 per year, depending on their experience, role, and location. With a Graduate Certificate in User Experience and Customer Engagement, professionals can acquire the skills necessary to excel in these roles and command higher salaries. By offering a comprehensive understanding of UX principles and strategies, this graduate certificate can help professionals unlock new career opportunities and contribute to the success of their organizations. Whether you're looking to break into the UX field or enhance your current skillset, this certificate is an excellent investment in your future.

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

Why people choose us for their career

Loading reviews...

Frequently Asked Questions

What makes this course unique compared to others?

How long does it take to complete the course?

What support will I receive during the course?

Is the certificate recognized internationally?

What career opportunities will this course open up?

When can I start the course?

What is the course format and learning approach?

Course fee

MOST POPULAR
Fast Track: GBP £140
Complete in 1 month
Accelerated Learning Path
  • 3-4 hours per week
  • Early certificate delivery
  • Open enrollment - start anytime
Start Now
Standard Mode: GBP £90
Complete in 2 months
Flexible Learning Pace
  • 2-3 hours per week
  • Regular certificate delivery
  • Open enrollment - start anytime
Start Now
What's included in both plans:
  • Full course access
  • Digital certificate
  • Course materials
All-Inclusive Pricing • No hidden fees or additional costs

Get course information

We'll send you detailed course information

Pay as a company

Request an invoice for your company to pay for this course.

Pay by Invoice

Earn a career certificate

Sample Certificate Background
GRADUATE CERTIFICATE IN USER EXPERIENCE AND CUSTOMER ENGAGEMENT
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
SSB Logo

4.8
New Enrollment