Graduate Certificate in DevOps and ITSM Integration

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The Graduate Certificate in DevOps and ITSM Integration is a crucial course that bridges the gap between traditional IT Service Management (ITSM) and modern DevOps practices. This certification program addresses the increasing industry demand for professionals who can seamlessly integrate these two approaches for improved efficiency and productivity.

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About this course

By enrolling in this course, learners will gain essential skills in DevOps, ITSM, and their integration, positioning them for high-quality career advancement opportunities. The course covers key topics such as Agile and Lean methodologies, Continuous Integration and Delivery, ITIL framework, and DevOps automation tools. Upon completion, learners will be able to demonstrate a comprehensive understanding of DevOps and ITSM integration, making them highly valuable to organizations seeking to optimize their IT operations.

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Course Details

• Introduction to DevOps and ITSM Integration
• DevOps Principles and Practices
• ITSM Frameworks and Best Practices
• DevOps Tools and Automation
• ITSM Service Management in a DevOps Context
• DevOps Culture and Organization Change
• DevOps Metrics and Measurements
• DevOps Security and Compliance
• Real-World DevOps and ITSM Integration Case Studies

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