Postgraduate Certificate in Dynamics 365 CRM.

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The Postgraduate Certificate in Dynamics 365 CRM is a comprehensive course that provides learners with essential skills for career advancement in CRM (Customer Relationship Management) technologies. This certificate program focuses on Microsoft Dynamics 365 CRM, a leading CRM platform used by businesses worldwide to manage customer relationships and drive sales.

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About this course

In today's digital age, CRM technologies have become increasingly important for businesses to streamline their sales, marketing, and customer service processes. As a result, there is a high demand for professionals with expertise in CRM platforms like Dynamics 365. This certificate course equips learners with essential skills in Dynamics 365 CRM, including configuring and customizing the platform, integrating it with other Microsoft services, and managing data and workflows. Learners will also gain experience in designing and implementing CRM solutions that meet business needs. By completing this course, learners will be prepared to take on roles such as Dynamics 365 CRM Consultant, CRM Administrator, or Salesforce Developer, among others. With a Postgraduate Certificate in Dynamics 365 CRM, learners will have a competitive edge in the job market and be well-positioned for career advancement in the CRM industry.

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Course Details

• D365 CRM Overview
• D365 CRM Architecture
• User Adoption and Change Management
• D365 CRM Customization and Configuration
• D365 CRM Data Management and Security
• D365 CRM Integration and Extension
• D365 CRM Reporting and Business Intelligence
• D365 CRM Customer Service and Support
• D365 CRM Sales and Marketing Automation

Career Path

The postgraduate certificate in Dynamics 365 CRM offers a range of exciting job opportunities in the UK market, with various roles in high demand. To help you better understand the industry landscape, we have prepared a 3D pie chart showcasing the most sought-after positions and their respective market shares. Roles in Dynamics 365 CRM development, functional consultancy, project management, and sales are currently thriving in the UK. Explore these opportunities, and don't miss your chance to excel in this dynamic field. Curious about salary ranges? The average salary for Dynamics 365 CRM professionals in the UK is: * Dynamics 365 CRM Developer: £40,000 - £60,000 * Dynamics 365 CRM Functional Consultant: £35,000 - £55,000 * Dynamics 365 CRM Project Manager: £45,000 - £75,000 * Dynamics 365 CRM Sales Specialist: £30,000 - £50,000 These figures are based on data gathered from reputable UK job boards and industry sources. As a postgraduate certificate holder in Dynamics 365 CRM, you will be well on your way to securing a rewarding position within these ranges. Additionally, mastering Dynamics 365 CRM skills can lead to a variety of roles beyond those listed here, as the platform offers a diverse range of applications and solutions. With your newfound expertise, you can explore opportunities in marketing, customer service, and field service management. Don't forget to consider the ever-growing need for upskilling and lifelong learning in the technology sector. The demand for professionals skilled in Dynamics 365 CRM is expected to rise, offering a wealth of opportunities for those who invest in their education. By pursuing a postgraduate certificate in Dynamics 365 CRM, you will not only gain a solid understanding of the platform but also develop the skills necessary to succeed in this thriving industry. Seize the chance to advance your career, explore new avenues, and make a lasting impact on the UK job market.

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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POSTGRADUATE CERTIFICATE IN DYNAMICS 365 CRM.
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
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