Postgraduate Certificate in Dynamics 365 CRM.
-- viewing nowThe Postgraduate Certificate in Dynamics 365 CRM is a comprehensive course that provides learners with essential skills for career advancement in CRM (Customer Relationship Management) technologies. This certificate program focuses on Microsoft Dynamics 365 CRM, a leading CRM platform used by businesses worldwide to manage customer relationships and drive sales.
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Course Details
• D365 CRM Overview
• D365 CRM Architecture
• User Adoption and Change Management
• D365 CRM Customization and Configuration
• D365 CRM Data Management and Security
• D365 CRM Integration and Extension
• D365 CRM Reporting and Business Intelligence
• D365 CRM Customer Service and Support
• D365 CRM Sales and Marketing Automation
Career Path
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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