Postgraduate Certificate in Client Communication for Services

-- viewing now

The Postgraduate Certificate in Client Communication for Services is a vital course designed to enhance communication skills in the service industry. This program addresses the growing industry demand for professionals who can communicate effectively with clients, fostering stronger relationships and improving service delivery.

4.5
Based on 7,968 reviews

4,137+

Students enrolled

GBP £ 140

GBP £ 202

Save 44% with our special offer

Start Now

About this course

By focusing on essential skills like active listening, empathy, clear communication, and conflict resolution, learners are equipped to handle client interactions with confidence and professionalism. The course also covers crucial aspects such as understanding client needs, building rapport, and delivering exceptional customer service. As businesses increasingly prioritize client experience and communication, this certificate course provides a competitive edge for career advancement. By completing this program, learners demonstrate a commitment to professional development and a dedication to providing outstanding service, making them highly valuable assets in any service-oriented organization.

100% online

Learn from anywhere

Shareable certificate

Add to your LinkedIn profile

2 months to complete

at 2-3 hours a week

Start anytime

No waiting period

Course Details

• Effective Listening Skills
• Verbal Communication for Client Services
• Non-Verbal Communication in Client Interactions
• Written Communication for Client Engagement
• Managing Conflict and Difficult Conversations
• Building Rapport and Trust with Clients
• Adapting Communication Styles for Different Clients
• Cultural Competence in Client Communication
• Professional Ethics and Communication in Client Services

Career Path

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

Why people choose us for their career

Loading reviews...

Frequently Asked Questions

What makes this course unique compared to others?

How long does it take to complete the course?

What support will I receive during the course?

Is the certificate recognized internationally?

What career opportunities will this course open up?

When can I start the course?

What is the course format and learning approach?

Course fee

MOST POPULAR
Fast Track: GBP £140
Complete in 1 month
Accelerated Learning Path
  • 3-4 hours per week
  • Early certificate delivery
  • Open enrollment - start anytime
Start Now
Standard Mode: GBP £90
Complete in 2 months
Flexible Learning Pace
  • 2-3 hours per week
  • Regular certificate delivery
  • Open enrollment - start anytime
Start Now
What's included in both plans:
  • Full course access
  • Digital certificate
  • Course materials
All-Inclusive Pricing • No hidden fees or additional costs

Get course information

We'll send you detailed course information

Pay as a company

Request an invoice for your company to pay for this course.

Pay by Invoice

Earn a career certificate

Sample Certificate Background
POSTGRADUATE CERTIFICATE IN CLIENT COMMUNICATION FOR SERVICES
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
SSB Logo

4.8
New Enrollment