Graduate Certificate in Operational Direction for Small Businesses
-- viewing nowThe Graduate Certificate in Operational Direction for Small Businesses is a vital course that equips learners with the essential skills to excel in small business management. The course focuses on operational direction, empowering learners to make informed decisions, and strategize for business growth and success.
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Course Details
Here are the essential units for a Graduate Certificate in Operational Direction for Small Businesses:
• Operations Management
• Small Business Management
• Business Processes
• Financial Planning
• Budgeting
• Cost Management
• Financial Statements
• Strategic Management
• SWOT Analysis
• Goal Setting
• Performance Measurement
• Competitive Advantage
• Market Analysis
• Hiring and Recruitment
• Employee Relations
• Training and Development
• Performance Management
• Legal Compliance
• Employee Engagement
• Leadership
• Marketing Strategy
• Branding
• Digital Marketing
• Social Media Marketing
• Content Marketing
• Sales Strategy
• Customer Service
• Customer Relationship Management
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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