Postgraduate Certificate in Business Service Level Management
-- viewing nowThe Postgraduate Certificate in Business Service Level Management is a comprehensive course designed to equip learners with essential skills for career advancement in the dynamic field of service management. This course emphasizes the importance of aligning IT services with business objectives, ensuring optimal service delivery, and managing service level agreements (SLAs) effectively.
6,275+
Students enrolled
GBP £ 140
GBP £ 202
Save 44% with our special offer
About this course
100% online
Learn from anywhere
Shareable certificate
Add to your LinkedIn profile
2 months to complete
at 2-3 hours a week
Start anytime
No waiting period
Course Details
• Service Level Agreement (SLA) Development
• Service Level Management Framework
• IT Service Management Best Practices
• Performance Measurement and Monitoring
• Business Relationship Management
• Service Improvement Planning
• Service Level Reporting and Communication
• Legal and Compliance Considerations in SLA
• Risk Management in Business Service Level Management
• Integrating SLM with other ITIL Processes
Career Path
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
Why people choose us for their career
Loading reviews...
Frequently Asked Questions
Course fee
- 3-4 hours per week
- Early certificate delivery
- Open enrollment - start anytime
- 2-3 hours per week
- Regular certificate delivery
- Open enrollment - start anytime
- Full course access
- Digital certificate
- Course materials
Get course information
Earn a career certificate