Postgraduate Certificate in IT Problem Resolution Techniques

-- viewing now

The Postgraduate Certificate in IT Problem Resolution Techniques is a comprehensive course designed to equip learners with essential skills for tackling complex IT issues in today's digital landscape. This course is critical for professionals seeking to advance their careers in the IT industry, where problem-solving and critical thinking skills are in high demand.

4.0
Based on 2,523 reviews

5,730+

Students enrolled

GBP £ 140

GBP £ 202

Save 44% with our special offer

Start Now

About this course

The course covers a range of topics, including IT infrastructure, network troubleshooting, software development, and data analysis. Learners will gain hands-on experience in diagnosing and resolving IT problems, as well as developing strategies for preventing future issues. Upon completion of the course, learners will have the skills and knowledge necessary to excel in various IT roles, such as IT manager, systems analyst, network administrator, and software developer. With the ever-evolving nature of technology, this course will provide learners with a competitive edge in the job market and enable them to stay current with the latest IT trends and best practices.

100% online

Learn from anywhere

Shareable certificate

Add to your LinkedIn profile

2 months to complete

at 2-3 hours a week

Start anytime

No waiting period

Course Details

• IT Problem Identification & Analysis
• IT Problem Solving Strategies
• IT Incident Management & Response
• IT Troubleshooting Techniques & Tools
• IT Problem Resolution Case Studies
• IT Change Management & Problem Prevention
• IT Service Level Agreements & Problem Resolution
• IT Communication & Collaboration in Problem Resolution
• IT Problem Documentation & Reporting

Career Path

The postgraduate certificate in IT problem resolution techniques prepares professionals for a range of in-demand roles in the UK's bustling tech sector. With a focus on advanced IT troubleshooting methodologies, this certificate equips students with the skills to excel in roles such as IT project management, IT support specialist, network administration, IT consulting, database administration, and security analysis. This 3D pie chart highlights the distribution of professionals in these roles, emphasizing the job market trends and skill demand within the UK's thriving IT industry. The chart features six primary career paths for IT problem resolution specialists, displaying the percentage of professionals employed in each role. The chart's transparent background and absence of added background colour ensure a clean, visually appealing presentation that adapts to all screen sizes.

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

Why people choose us for their career

Loading reviews...

Frequently Asked Questions

What makes this course unique compared to others?

How long does it take to complete the course?

What support will I receive during the course?

Is the certificate recognized internationally?

What career opportunities will this course open up?

When can I start the course?

What is the course format and learning approach?

Course fee

MOST POPULAR
Fast Track: GBP £140
Complete in 1 month
Accelerated Learning Path
  • 3-4 hours per week
  • Early certificate delivery
  • Open enrollment - start anytime
Start Now
Standard Mode: GBP £90
Complete in 2 months
Flexible Learning Pace
  • 2-3 hours per week
  • Regular certificate delivery
  • Open enrollment - start anytime
Start Now
What's included in both plans:
  • Full course access
  • Digital certificate
  • Course materials
All-Inclusive Pricing • No hidden fees or additional costs

Get course information

We'll send you detailed course information

Pay as a company

Request an invoice for your company to pay for this course.

Pay by Invoice

Earn a career certificate

Sample Certificate Background
POSTGRADUATE CERTIFICATE IN IT PROBLEM RESOLUTION TECHNIQUES
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
SSB Logo

4.8
New Enrollment