Undergraduate Certificate in Customer Service Etiquettes

-- viewing now

The Undergraduate Certificate in Customer Service Etiquettes is a comprehensive course designed to empower learners with the essential skills needed to excel in customer service roles. This certificate program highlights the importance of providing exceptional customer experiences, a critical factor in any industry.

5.0
Based on 6,240 reviews

5,835+

Students enrolled

GBP £ 140

GBP £ 202

Save 44% with our special offer

Start Now

About this course

With the growing demand for skilled customer service professionals, this course provides a competitive edge to learners seeking career advancement. The course content includes mastering communication skills, handling customer complaints effectively, understanding customer needs, and using technology to enhance customer service. By completing this program, learners will demonstrate their commitment to professional development, setting them apart in the job market. Employers value customer service etiquettes as they lead to increased customer satisfaction, loyalty, and long-term business success. Equip yourself with the skills to deliver outstanding customer service and kickstart a rewarding career in this in-demand field. Enroll in the Undergraduate Certificate in Customer Service Etiquettes course today!

100% online

Learn from anywhere

Shareable certificate

Add to your LinkedIn profile

2 months to complete

at 2-3 hours a week

Start anytime

No waiting period

Course Details

• [Customer Service Fundamentals](#) • [Effective Communication Skills](#) • [Problem Solving and Decision Making](#) • [Handling Customer Complaints](#) • [Telephone Etiquette and Email Communication](#) • [Building Customer Relationships](#) • [Understanding Cultural Differences](#) • [Sales and Upselling Techniques](#) • [Time Management and Organizational Skills](#) • [Professionalism and Code of Ethics in Customer Service](#)

Career Path

The undergraduate certificate in Customer Service Etiquettes focuses on enhancing essential skills for customer service roles in various industries. This data-driven section presents a 3D pie chart that showcases the top skills in demand for such positions in the UK. The chart highlights the following skills and their respective percentages in the customer service job market: * **Communication**: 35% * **Problem Solving**: 25% * **Empathy**: 20% * **Active Listening**: 15% * **Patience**: 5% These statistics, represented through a 3D pie chart, emphasize the importance of mastering these skills to excel in the customer service field and meet the ever-growing industry demands. By focusing on these crucial skills, students and professionals alike can increase their employability, job satisfaction, and overall career growth in customer service-related positions.

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

Why people choose us for their career

Loading reviews...

Frequently Asked Questions

What makes this course unique compared to others?

How long does it take to complete the course?

What support will I receive during the course?

Is the certificate recognized internationally?

What career opportunities will this course open up?

When can I start the course?

What is the course format and learning approach?

Course fee

MOST POPULAR
Fast Track: GBP £140
Complete in 1 month
Accelerated Learning Path
  • 3-4 hours per week
  • Early certificate delivery
  • Open enrollment - start anytime
Start Now
Standard Mode: GBP £90
Complete in 2 months
Flexible Learning Pace
  • 2-3 hours per week
  • Regular certificate delivery
  • Open enrollment - start anytime
Start Now
What's included in both plans:
  • Full course access
  • Digital certificate
  • Course materials
All-Inclusive Pricing • No hidden fees or additional costs

Get course information

We'll send you detailed course information

Pay as a company

Request an invoice for your company to pay for this course.

Pay by Invoice

Earn a career certificate

Sample Certificate Background
UNDERGRADUATE CERTIFICATE IN CUSTOMER SERVICE ETIQUETTES
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
SSB Logo

4.8
New Enrollment