Postgraduate Certificate in IT Services Management
-- ViewingNowThe Postgraduate Certificate in IT Services Management is a comprehensive course that equips learners with essential skills for career advancement in the IT industry. This course emphasizes the importance of managing IT services to meet business needs, align IT with corporate strategies, and improve IT efficiency and effectiveness.
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โข ITILยฎ Foundation (inc. Service Lifecycle and Service Capability modules)
โข Service Strategy
โข Service Design
โข Service Transition
โข Service Operation
โข Continual Service Improvement
โข IT Service Management in Practical Context
โข Project Management for IT Service Managers
โข IT Governance and Compliance
โข Business and IT alignment
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