Undergraduate Certificate in Level 2 Conversation Skills
-- ViewingNowThe Undergraduate Certificate in Level 2 Conversation Skills is a course designed to enhance communication abilities, focusing on active listening, clear articulation, and cultural sensitivity. This program is crucial in today's diverse and globalized world, where effective communication is key to success in any industry.
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โข Introduction to Conversation Skills
โข Active Listening Techniques
โข Asking Open-Ended Questions
โข Non-Verbal Communication in Conversations
โข Handling Conversational Roadblocks
โข Empathy and Emotional Intelligence in Conversations
โข Cross-Cultural Communication
โข Conversational Conflict Resolution
โข Practice and Feedback Sessions
โข Final Assessment and Evaluation
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