Graduate Certificate in IT Infrastructure Problem Management

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The Graduate Certificate in IT Infrastructure Problem Management is a vital course for individuals seeking to excel in IT infrastructure management. This program addresses the growing industry demand for professionals who can effectively manage and resolve IT infrastructure issues, reducing downtime and increasing productivity.

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ใ“ใฎใ‚ณใƒผใ‚นใซใคใ„ใฆ

Learners will gain essential skills in problem identification, analysis, and resolution, as well as techniques for proactive IT infrastructure management. The course covers industry best practices, tools, and methodologies, ensuring students are well-equipped to handle real-world challenges in various IT infrastructure environments. By earning this graduate certificate, learners will enhance their career prospects and demonstrate a commitment to professional development in IT infrastructure problem management. This certification is particularly valuable for IT professionals, project managers, and system administrators seeking to advance their careers in the rapidly evolving IT industry.

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ใ‚ณใƒผใ‚น่ฉณ็ดฐ

โ€ข IT Infrastructure Problem Management Fundamentals
โ€ข IT Infrastructure Problem Identification and Categorization
โ€ข IT Infrastructure Problem Escalation and Ownership
โ€ข IT Infrastructure Problem Analysis and Diagnosis
โ€ข IT Infrastructure Problem Resolution and Recovery
โ€ข IT Infrastructure Problem Prevention and Avoidance
โ€ข IT Infrastructure Change Management and Problem Management Integration
โ€ข IT Infrastructure Root Cause Analysis (RCA) and Corrective Measures
โ€ข IT Infrastructure Problem Management Metrics and Reporting

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ใ‚ตใƒณใƒ—ใƒซ่จผๆ˜Žๆ›ธใฎ่ƒŒๆ™ฏ
GRADUATE CERTIFICATE IN IT INFRASTRUCTURE PROBLEM MANAGEMENT
ใซๆŽˆไธŽใ•ใ‚Œใพใ™
ๅญฆ็ฟ’่€…ๅ
ใงใƒ—ใƒญใ‚ฐใƒฉใƒ ใ‚’ๅฎŒไบ†ใ—ใŸไบบ
London School of International Business (LSIB)
ๆŽˆไธŽๆ—ฅ
05 May 2025
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