Graduate Certificate in Digital IT Service Transition
-- ViewingNowThe Graduate Certificate in Digital IT Service Transition is a vital course designed to meet the growing industry demand for professionals with expertise in digital service transition. This certificate course equips learners with essential skills needed to advance their careers in the rapidly evolving IT industry.
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โข Digital Service Transition Planning: development and management of transition plans, including scheduling, risk management, and resource allocation.
โข IT Service Continuity and Disaster Recovery: strategies and techniques for ensuring the continuity of IT services during and after disruptive events, including backup and recovery strategies, and incident management.
โข Change Management in Digital IT: principles and practices of change management, including assessment and planning, testing and implementation, and review and closure.
โข Service Level Management: development and management of service level agreements (SLAs) and other service level objectives, including measurement and reporting of service levels.
โข Release and Deployment Management: planning, coordination, and execution of releases and deployments, including release unit development and acceptance testing.
โข Configuration Management: management of configuration items (CIs) and configuration management databases (CMDBs), including the establishment of configuration management policies and procedures.
โข Knowledge Management in Digital IT: creation, sharing, and management of knowledge and information within IT organizations, including the use of knowledge management systems and tools.
โข IT Asset Management: management of IT assets throughout their lifecycle, including procurement, inventory, and retirement, and the establishment of asset management policies and procedures.
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