Postgraduate Certificate in Automotive Dealership Operations
-- ViewingNowThe Postgraduate Certificate in Automotive Dealership Operations is a comprehensive course designed to equip learners with critical skills for success in the dynamic automotive industry. This certificate program emphasizes the importance of dealership operations, financial management, and customer relationship building, making it highly relevant for current or aspiring automotive professionals.
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โข Dealership Operations Management: This unit will cover the fundamental principles of dealership operations management, including inventory management, sales processes, service department management, and financial management.
โข Automotive Sales and Marketing Strategies: This unit will focus on developing effective sales and marketing strategies for automotive dealerships, including digital marketing, customer relationship management, and sales forecasting.
โข Automotive Financial Management: This unit will cover the financial aspects of automotive dealership operations, including financial reporting, budgeting, and cost control.
โข Human Resource Management in Automotive Dealerships: This unit will explore the role of HR in automotive dealerships, including recruitment, training, performance management, and employee engagement.
โข Automotive Service and Parts Operations: This unit will cover the service and parts department operations, including service writing, parts inventory management, warranty administration, and technician management.
โข Dealership Legal and Compliance Issues: This unit will cover legal and regulatory compliance issues for automotive dealerships, including consumer protection laws, franchise laws, and environmental regulations.
โข Automotive Dealership Technology: This unit will explore the various technologies used in automotive dealerships, including dealer management systems, customer relationship management software, and digital marketing tools.
โข Automotive Industry Trends and Future Outlook: This unit will cover the current trends and future outlook of the automotive industry, including electric and autonomous vehicles, ride-sharing, and connected car technology.
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