Postgraduate Certificate in Cognitive Psychology for Restaurant Business
-- ViewingNowThe Postgraduate Certificate in Cognitive Psychology for Restaurant Business is a comprehensive course designed to equip learners with essential skills for career advancement in the hospitality industry. This course focuses on the application of cognitive psychology principles in restaurant settings to enhance customer experience and boost business performance.
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โข Memory & Order Recall in Food Service: This unit will cover the role of memory in the restaurant business and strategies to improve order recall.
โข Cognitive Processes in Menu Design: This unit will explore how cognitive psychology can be applied to menu design to increase sales.
โข Perception & Sensory Marketing in Restaurants: This unit will delve into the role of perception and sensory marketing in the restaurant industry.
โข Decision Making & Customer Choice: This unit will examine how customers make decisions when choosing a restaurant or ordering food.
โข Emotional Intelligence for Restaurant Managers: This unit will cover the importance of emotional intelligence in managing a successful restaurant.
โข Cognitive Load & Service Efficiency: This unit will explore how reducing cognitive load can improve service efficiency in a restaurant.
โข Persuasive Communication Techniques for Restaurants: This unit will teach persuasive communication techniques that can be used to upsell and improve customer satisfaction.
โข Using Cognitive Psychology to Reduce Customer Complaints: This unit will explore how cognitive psychology can be used to reduce customer complaints and improve the overall customer experience.
โข Cognitive Biases & Restaurant Pricing Strategy: This unit will examine how cognitive biases can be used to develop effective pricing strategies in a restaurant.
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