Postgraduate Certificate in Skills for Operational Excellence Level 2
-- ViewingNowThe Postgraduate Certificate in Skills for Operational Excellence Level 2 is a comprehensive course designed to equip learners with essential skills for career advancement in various industries. This certificate program focuses on enhancing operational efficiency, reducing waste, and improving overall business performance.
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โข Unit 1: Introduction to Operational Excellence: Understanding the concept of operational excellence, its benefits and challenges, and the role of a professional in this field.
โข Unit 2: Lean Principles: Exploring the fundamental principles of Lean methodology, including value, waste, and continuous improvement.
โข Unit 3: Six Sigma Methodology: Learning about the Six Sigma approach, its tools and techniques, and its application in process improvement.
โข Unit 4: Change Management: Understanding the importance of change management in operational excellence, including strategies for effective implementation.
โข Unit 5: Performance Metrics: Measuring operational performance through key metrics, including the development and use of balanced scorecards.
โข Unit 6: Problem-Solving Techniques: Mastering problem-solving techniques, such as root cause analysis and the 5 Whys, for continuous improvement.
โข Unit 7: Continuous Improvement Strategies: Developing and implementing continuous improvement strategies, including Kaizen events and process mapping.
โข Unit 8: Operational Risk Management: Identifying and managing operational risks, including the use of risk assessment and mitigation techniques.
โข Unit 9: Quality Management Systems: Understanding quality management systems, such as ISO 9001, and their role in operational excellence.
โข Unit 10: Leadership and Team Management: Developing leadership and team management skills to drive operational excellence and engage employees in the continuous improvement process.
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