Undergraduate Certificate in IT Service Level
-- ViewingNowThe Undergraduate Certificate in IT Service Level is a compact program designed to equip learners with critical skills in IT service management. This course is vital in today's digital age, where businesses rely heavily on technology for operations and customer service.
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โข IT Service Management Fundamentals
โข Service Level Agreement (SLA) Design and Management
โข IT Service Measurement and Metrics
โข IT Service Continuity and Disaster Recovery Planning
โข ITIL Foundation Certification Exam Preparation
โข IT Service Problem and Incident Management
โข Change Management in IT Service Delivery
โข IT Service Financial Management
โข IT Service Portfolio and Catalog Management
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