Graduate Certificate in Chatbots for Customer Support
-- ViewingNowThe Graduate Certificate in Chatbots for Customer Support is a compact, industry-focused program designed to equip learners with the essential skills to create and manage effective chatbots. In today's digital age, chatbots have become a critical component of customer support, offering 24/7 availability, instant responses, and personalized interactions.
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โข Introduction to Chatbots
โข Natural Language Processing (NLP)
โข Chatbot Platforms and Tools
โข Designing Chatbots for Customer Support
โข Implementing and Integrating Chatbots
โข Chatbot Analytics and Optimization
โข Ethical and Legal Considerations of Chatbots
โข Best Practices for Chatbot Deployment
โข Emerging Trends in Chatbot Technology
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