Undergraduate Certificate in Travel Sales and Customer Relations
-- ViewingNowThe Undergraduate Certificate in Travel Sales and Customer Relations is a career-oriented course, designed to equip learners with essential skills for success in the travel industry. With a focus on travel sales and customer relations, this certificate program covers key areas such as sales techniques, customer service, marketing strategies, and industry-specific software tools.
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GBP £ 140
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• Fundamentals of Travel Sales: This unit covers the basics of selling travel products and services, including understanding customer needs, building rapport, and closing sales.
• Geography for Travel Professionals: This unit focuses on the geographical knowledge required for travel sales, including destinations, time zones, and cultures.
• Travel Reservations and Ticketing: This unit teaches students how to make reservations and issue tickets for various modes of transportation, such as flights, trains, and cruises.
• Customer Service in Travel: This unit covers best practices for providing excellent customer service in the travel industry, including communication skills, problem-solving, and conflict resolution.
• Travel Industry Regulations: This unit covers the legal and ethical regulations that govern the travel industry, including consumer protection laws and data privacy.
• Tour Packages and Itinerary Planning: This unit teaches students how to create and sell tour packages, including selecting destinations, creating itineraries, and pricing tours.
• Sales and Marketing Strategies for Travel: This unit covers the latest sales and marketing techniques for promoting travel products and services, including social media, email marketing, and search engine optimization.
• Travel Accounting and Financial Management: This unit teaches students how to manage finances in a travel business, including budgeting, forecasting, and financial reporting.
• Destination Management and Tour Operations: This unit covers the logistics of managing travel destinations and tour operations, including transportation, accommodations, and activities.
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