Postgraduate Certificate in Contact Centre Information Security
-- ViewingNowThe Postgraduate Certificate in Contact Centre Information Security is a comprehensive course that equips learners with essential skills to tackle the growing challenges of data security in the contact center industry. With the increasing demand for secure customer interactions, this course emphasizes the importance of implementing robust security measures and best practices.
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โข Information Security Fundamentals
โข Risk Management in Contact Centers
โข Access Control and Authentication Techniques
โข Data Encryption and Protection in Contact Centers
โข Disaster Recovery and Business Continuity Planning
โข Security Compliance and Regulations for Contact Centers
โข Network Security for Contact Centers
โข Secure Software Development for Contact Center Applications
โข Security Awareness and Training for Contact Center Agents
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