Graduate Certificate in International Audience Etiquette
-- ViewingNowThe Graduate Certificate in International Audience Etiquette is a crucial course designed to enhance professionals' understanding of various cultural norms and behaviors in international business settings. This program addresses the increasing industry demand for employees who can navigate cross-cultural communication with ease and sensitivity.
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GBP £ 140
GBP £ 202
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• International Communication: This unit will cover the fundamental principles of effective communication in international settings, including verbal and non-verbal cues, active listening, and cultural sensitivity.
• Business Etiquette: This unit will explore the nuances of international business etiquette, including dining etiquette, dress codes, and gift-giving customs.
• Cultural Intelligence: This unit will delve into the concept of cultural intelligence, including self-awareness, cultural knowledge, and cross-cultural skills.
• Diversity and Inclusion: This unit will examine the importance of diversity and inclusion in international audiences, including strategies for creating an inclusive environment and addressing unconscious bias.
• Global Virtual Collaboration: This unit will explore the unique challenges and opportunities of working with international teams in a virtual environment, including communication strategies, time zone management, and technology tools.
• Negotiations and Conflict Resolution: This unit will cover the principles of effective negotiations and conflict resolution in international settings, including communication skills, cultural awareness, and problem-solving strategies.
• Global Customer Service: This unit will examine the importance of exceptional customer service in international markets, including strategies for building customer relationships, managing customer expectations, and handling customer complaints.
• International Protocol and Diplomacy: This unit will delve into the intricacies of international protocol and diplomacy, including formal introductions, seating arrangements, and flag etiquette.
• Global Event Planning: This unit will explore the unique challenges and opportunities of planning international events, including logistics, cultural considerations, and communication strategies.
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