Postgraduate Certificate in Customer-Oriented Demand Planning
-- ViewingNowThe Postgraduate Certificate in Customer-Oriented Demand Planning is a comprehensive course that equips learners with essential skills for career advancement in demand planning and forecasting. This course emphasizes the importance of understanding customer needs and behavior to drive effective demand planning strategies.
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โข Demand Planning Fundamentals: Introduction to demand planning, types of demand plans, and the importance of customer-oriented demand planning.
โข Data Analysis for Demand Planning: Techniques for data collection, cleaning, and analysis to inform demand planning decisions.
โข Customer Segmentation and Profiling: Methods for segmenting and profiling customers based on buying behavior, preferences, and other relevant factors.
โข Demand Forecasting Techniques: Quantitative and qualitative demand forecasting methods, and the role of technology in demand forecasting.
โข Collaborative Planning, Forecasting, and Replenishment (CPFR): Principles and best practices for collaborating with customers and suppliers on demand planning.
โข Supply Chain Management for Demand Planning: Integrating demand planning with supply chain management to optimize inventory levels, lead times, and customer service.
โข Performance Metrics for Demand Planning: Key performance indicators (KPIs) for measuring the effectiveness of demand planning, including lead time demand forecast accuracy, and inventory turnover.
โข Change Management for Demand Planning: Strategies for managing change within the organization, including communication, training, and incentives.
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