Postgraduate Certificate in Hotel Operations Consultancy
-- ViewingNowThe Postgraduate Certificate in Hotel Operations Consultancy is a comprehensive course designed to equip learners with essential skills for success in the hospitality industry. This certificate program emphasizes the importance of strategic planning, financial management, and operational efficiency in hotel consultancy.
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โข Hotel Operations Management: This unit will cover the fundamental principles and practices of managing hotel operations, including front-office, housekeeping, food and beverage, and maintenance services.<br> โข Financial Management in Hospitality: This unit will focus on financial management principles and practices in the hospitality industry, including budgeting, forecasting, cost control, and financial statement analysis.<br> โข Hotel Strategic Planning and Development: This unit will cover the strategic planning and development process in the hotel industry, including market research, feasibility analysis, and business planning.<br> โข Hotel Technology and Innovation: This unit will explore the latest technologies and innovations in the hotel industry, including property management systems, revenue management systems, and mobile applications.<br> โข Human Resource Management in Hospitality: This unit will focus on human resource management principles and practices in the hospitality industry, including recruitment, selection, training, and performance management.<br> โข Customer Relationship Management in Hospitality: This unit will cover customer relationship management principles and practices in the hospitality industry, including customer segmentation, loyalty programs, and customer feedback management.<br> โข Sustainable Hospitality Operations: This unit will explore the concept of sustainable hospitality operations, including environmental, social, and economic sustainability practices and initiatives.<br> โข Revenue Management in Hospitality: This unit will cover the principles and practices of revenue management in the hospitality industry, including demand forecasting, pricing strategies, and yield management.<br> โข Hotel Marketing and Sales: This unit will focus on marketing and sales principles and practices in the hotel industry, including branding, advertising, sales promotion, and distribution channels.<br> โข International Hospitality Operations: This unit will explore the unique challenges and opportunities of operating hotels in an international context, including cultural differences, legal and regulatory frameworks, and global market trends.<br>
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