Postgraduate Certificate in Customer Centric Business
-- ViewingNowThe Postgraduate Certificate in Customer Centric Business is a career-advancing course designed to meet the growing industry demand for customer-centric professionals. This certification dives into understanding customer needs, behavior, and preferences, enabling learners to create data-driven, customer-centric strategies for business growth.
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Customer Centricity Fundamentals โข
Customer Experience Management โข
Customer Data Analytics โข
Design Thinking for Customer-Centric Innovation โข
Customer Journey Mapping โข
Customer Feedback Management โข
Customer Lifetime Value Management โข
Customer-Centric Organizational Culture โข
Change Management for Customer Centricity โข
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