Undergraduate Certificate in Secretarial Personal Development
-- ViewingNowThe Undergraduate Certificate in Secretarial Personal Development is a comprehensive course designed to equip learners with essential skills for career advancement in administrative roles. This program emphasizes the importance of personal development, effective communication, and organizational skills in a secretarial context.
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GBP £ 140
GBP £ 202
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โข Professional Communication: This unit will cover effective written and verbal communication skills, including email etiquette, phone skills, and interpersonal communication.
โข Business Ethics and Etiquette: Students will learn about business ethics and professional etiquette, including topics such as confidentiality, dress codes, and office behavior.
โข Time Management and Organization: This unit will teach students how to prioritize tasks, manage their time effectively, and organize their workspace for maximum productivity.
โข Office Technology: Students will learn about various office technologies, including Microsoft Office Suite, Google Workspace, and other relevant software programs.
โข Meeting and Event Planning: This unit will cover the basics of meeting and event planning, including scheduling, budgeting, and logistics.
โข Office Procedures and Policies: Students will learn about standard office procedures and policies, including record-keeping, document management, and workplace safety.
โข Project Management: This unit will teach students the fundamentals of project management, including planning, executing, and monitoring projects.
โข Customer Service: Students will learn about the importance of customer service in a business setting and how to handle customer inquiries and complaints effectively.
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