Professional Certificate in Dealer Business Management
-- ViewingNowThe Professional Certificate in Dealer Business Management is a comprehensive course designed to empower automotive dealership professionals with essential skills for career advancement. This program focuses on crucial aspects of dealership operations, including financial management, sales leadership, and customer relationship management.
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GBP £ 140
GBP £ 202
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โข Dealer Business Management Fundamentals: Understanding the key principles and practices of successful dealership management, including dealership operations, financial management, and sales strategy.
โข Dealership Financial Management: Learning advanced financial management techniques for dealerships, including financial planning, budgeting, and cost control.
โข Sales Strategy and Management: Developing effective sales strategies, managing sales teams, and measuring sales performance for improved dealership results.
โข Customer Relationship Management (CRM): Implementing effective CRM strategies to build long-term customer relationships, increase customer loyalty, and drive repeat business.
โข Inventory Management: Managing dealership inventory levels, pricing, and turnover to optimize profits and minimize costs.
โข Service Department Management: Managing service department operations, including technician scheduling, parts inventory, and customer service, to increase service department revenue and customer satisfaction.
โข Human Resource Management (HRM): Managing dealership human resources, including recruitment, training, and performance management, to build a high-performing dealership team.
โข Legal and Compliance Considerations: Understanding legal and regulatory requirements for dealerships, including consumer protection laws, advertising regulations, and employment laws.
โข Marketing and Advertising Strategy: Developing effective marketing and advertising strategies to drive dealership growth and increase market share.
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