Professional Certificate in Interpersonal Communication Online
-- ViewingNowThe Professional Certificate in Interpersonal Communication is an online course designed to enhance your communication skills in the workplace. This program emphasizes the importance of effective interpersonal communication in career advancement and highlights its critical role in professional success.
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GBP £ 202
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โข Understanding Interpersonal Communication: This unit will cover the basics of interpersonal communication, including the definition, importance, and key components of effective communication.
โข Active Listening: This unit will focus on the concept of active listening, its benefits, and techniques to improve active listening skills for better interpersonal communication.
โข Nonverbal Communication: This unit will cover the role of nonverbal communication in interpersonal communication, including body language, facial expressions, and tone of voice.
โข Conflict Resolution: This unit will teach the learners how to identify, manage, and resolve conflicts in interpersonal relationships effectively.
โข Empathy and Emotional Intelligence: This unit will cover the concepts of empathy and emotional intelligence, their role in interpersonal communication, and techniques to improve these skills.
โข Communication Styles: This unit will explore different communication styles and how they impact interpersonal communication, including assertive, passive, aggressive, and passive-aggressive communication.
โข Cultural Sensitivity: This unit will cover the importance of cultural sensitivity in interpersonal communication and strategies for communicating effectively across cultures.
โข Feedback and Constructive Criticism: This unit will teach learners how to provide and receive feedback and constructive criticism to build and maintain positive interpersonal relationships.
โข Building Rapport: This unit will cover the concept of building rapport, its importance, and techniques for building rapport in interpersonal relationships.
โข Ethical Communication: This unit will explore the role of ethics in interpersonal communication, including honesty, confidentiality, and respect for others.
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