Graduate Certificate in Customer Service for Car Rentals
-- ViewingNowThe Graduate Certificate in Customer Service for Car Rentals is a crucial course designed to enhance your skills in the car rental industry. This program focuses on essential customer service principles, strategic planning, and industry-specific knowledge, making it ideal for current professionals looking to advance their careers.
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โข Customer Service Fundamentals
โข Car Rental Industry Overview
โข Reservation and Booking Management
โข Vehicle Maintenance and Inspection
โข Customer Complaint Resolution
โข Sales and Upselling Techniques for Car Rentals
โข Rental Contract Management
โข Data Management and Analysis for Car Rental Services
โข Legal Compliance in Car Rental Customer Service
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