Graduate Certificate in International Business Communication Etiquette
-- ViewingNowGraduate Certificate in International Business Communication Etiquette: This course emphasizes the significance of effective communication and cultural understanding in today's globalized business world. It addresses industry demand for professionals who can navigate diverse cultural norms and communicate clearly with clients, colleagues, and stakeholders across borders.
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โข Cross-Cultural Communication: Understanding and adapting to different cultural communication styles is crucial in international business. This unit covers how to effectively communicate with people from various cultural backgrounds, including verbal and non-verbal communication, cultural etiquette, and customs.
โข Business Writing: This unit focuses on developing clear, concise, and professional business writing skills, including emails, reports, and proposals, with an emphasis on cultural sensitivity and appropriate tone.
โข International Meeting Etiquette: This unit covers how to conduct and participate in international meetings, including virtual meetings, with a focus on best practices for communication, agenda setting, and follow-up.
โข Negotiating in a Global Context: This unit teaches strategies for effective negotiation in international business, including cultural considerations, communication styles, and conflict resolution techniques.
โข Presentation Skills: This unit focuses on developing effective presentation skills, including body language, tone of voice, and visual aids, for an international business audience.
โข Networking and Socializing: This unit covers best practices for networking and socializing in international business settings, including how to make a positive impression, build relationships, and navigate cultural norms.
โข Customer Service in a Global Context: This unit teaches strategies for providing excellent customer service in international business, including cultural considerations, communication skills, and problem-solving techniques.
โข Managing Virtual Teams: This unit focuses on best practices for managing virtual teams in an international business context, including communication strategies, building trust, and managing time zones and cultural differences.
โข Conflict Resolution in International Business: This unit teaches strategies for resolving conflicts in international business, including negotiation techniques, mediation, and arbitration.
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