Professional Certificate in IT End User Support
-- ViewingNowThe Professional Certificate in IT End User Support is a vital course for those interested in IT support careers. With the increasing reliance on technology, there's a high demand for IT end user support professionals who can assist users with software, hardware, and network issues.
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GBP £ 140
GBP £ 202
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โข Introduction to IT End User Support
โข Understanding Computer Hardware and Software
โข IT Support Ticketing Systems and Problem Tracking
โข Basic Troubleshooting for Desktop and Laptop Computers
โข Networking Fundamentals for IT Support
โข Introduction to Cybersecurity for End Users
โข Mobile Device Support and Troubleshooting
โข Microsoft Office and Productivity Software Support
โข Best Practices for IT End User Support and Customer Service
โข IT End User Support Capstone Project
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