Undergraduate Certificate in SME Performance Metrics
-- ViewingNowThe Undergraduate Certificate in SME Performance Metrics is a comprehensive course designed to equip learners with the essential skills needed to excel in the dynamic Small and Medium Enterprise (SME) sector. This certificate course emphasizes the importance of data-driven decision-making, providing learners with the knowledge and tools to analyze and interpret SME performance metrics.
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โข Introduction to SME Performance Metrics: Understanding the Importance of Key Performance Indicators (KPIs) in Small and Medium Enterprises (SMEs)
โข Financial Performance Metrics: Analyzing Financial Statements, Profitability Ratios, and Liquidity Ratios
โข Operational Performance Metrics: Measuring Efficiency, Quality, and Productivity in SMEs
โข Marketing and Sales Performance Metrics: Tracking Customer Acquisition, Retention, and Lifetime Value
โข Human Resource Performance Metrics: Evaluating Employee Performance, Training, and Turnover
โข Project Management Performance Metrics: Monitoring Project Progress, Cost, and Quality
โข Risk Management Performance Metrics: Identifying and Assessing Risks in SMEs
โข Sustainability Performance Metrics: Measuring Environmental, Social, and Governance (ESG) Impact
โข Benchmarking and Best Practices: Comparing SME Performance with Industry Peers and Best-in-Class Companies
โข Data Analysis and Visualization: Using Data Analytics Tools and Techniques to Present Performance Metrics
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