Graduate Certificate in Soft Services Framework
-- ViewingNowThe Graduate Certificate in Soft Services Framework is a comprehensive course designed to meet the growing industry demand for professionals with expertise in soft services management. This certificate program emphasizes the importance of integrating strategic planning, operations management, and financial analysis in delivering high-quality soft services such as catering, cleaning, and security.
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โข Soft Services Framework Principles
โข Service Level Management in Soft Services
โข Soft Services Procurement and Contract Management
โข Risk Management in Soft Services
โข Financial Management for Soft Services
โข Soft Services Quality Assurance and Improvement
โข Stakeholder Management in Soft Services
โข Change Management and Transition in Soft Services
โข Performance Metrics and Measurement for Soft Services
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