Undergraduate Certificate in Soft Services Aspect of Management
-- ViewingNowThe Undergraduate Certificate in Soft Services Aspect of Management is a compact, career-oriented course that focuses on the essential skills needed to excel in the soft services industry. This certificate program highlights the significance of strategic planning, decision-making, and communication in managing various soft services such as hospitality, catering, and facility management.
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โข Soft Services Management Fundamentals
โข Customer Service Skills and Techniques
โข Communication and Interpersonal Skills for Managers
โข Conflict Resolution and Negotiation Strategies
โข Leadership and Team Management in Soft Services
โข Quality Management and Continuous Improvement
โข Health and Safety Management in Soft Services
โข Financial and Budgeting Skills for Soft Services Management
โข Soft Services Trends and Innovations
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