Postgraduate Certificate in Change Management for Customer Service
-- ViewingNowThe Postgraduate Certificate in Change Management for Customer Service is a comprehensive course that equips learners with essential skills to drive change and improve customer service. This certificate course is crucial in today's business landscape, where organizations must constantly adapt to changing customer needs and expectations.
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GBP £ 140
GBP £ 202
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• Change Management Frameworks
• Understanding Customer Service
• Change Management Strategies for Customer Service
• Stakeholder Management in Customer Service Change Management
• Communication and Training in Change Management
• Resistance to Change and Conflict Resolution in Customer Service
• Measuring Success in Customer Service Change Management
• Continuous Improvement in Customer Service Change Management
• Case Studies and Real-World Applications of Customer Service Change Management
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