Professional Certificate in Quality Management Coaching
-- ViewingNowThe Professional Certificate in Quality Management Coaching is a comprehensive course designed to empower learners with the necessary skills to drive quality management initiatives in their organizations. This program emphasizes the importance of coaching in fostering a quality-oriented culture, thereby leading to improved business performance and increased customer satisfaction.
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GBP £ 140
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Here are the essential units for a Professional Certificate in Quality Management Coaching:
โข Quality Management Fundamentals: Understanding the framework of quality management, its history, and its importance in modern business.
โข Quality Standards and Certifications: An overview of various quality standards and certifications, including ISO 9001, Six Sigma, and Lean.
โข Process Improvement Techniques: Tools and methodologies for improving business processes, such as value stream mapping and process flow analysis.
โข Quality Metrics and Measurements: Metrics and measurements for tracking quality, including SPC (Statistical Process Control) and control charts.
โข Coaching for Quality: Techniques and strategies for coaching individuals and teams to improve quality, including effective communication and motivation.
โข Quality Management in Different Industries: An exploration of quality management in different industries, such as manufacturing, healthcare, and services.
โข Change Management and Continuous Improvement: Strategies for managing change and implementing continuous improvement in quality management.
โข Quality Management Systems: Designing, implementing, and maintaining quality management systems in compliance with industry standards.
โข Risk Management and Quality: Understanding the role of risk management in quality management and strategies for mitigating risks.
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