Undergraduate Certificate in Retail CRM Solutions
-- ViewingNowThe Undergraduate Certificate in Retail CRM Solutions is a vital course designed to meet the growing industry demand for customer relationship management specialists. This certificate program equips learners with essential skills required to excel in retail CRM careers, including data analysis, strategic planning, and customer engagement strategies.
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โข Introduction to Retail CRM Solutions
โข Understanding Customer Data Management
โข Retail CRM Strategies and Best Practices
โข Customer Segmentation and Personalization
โข Retail CRM Software Tools and Technology
โข Multi-Channel Customer Engagement
โข Measuring CRM Success in Retail
โข Data Privacy and Security in Retail CRM
โข Change Management and CRM Adoption
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