Undergraduate Certificate in Patient Counselling Techniques
-- ViewingNowThe Undergraduate Certificate in Patient Counselling Techniques is a comprehensive course designed to equip learners with essential skills for career advancement in healthcare settings. This course emphasizes the importance of effective patient communication, a critical aspect of delivering high-quality healthcare services.
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โข Introduction to Patient Counselling Techniques: Understanding the basics of patient counselling, its importance, and the role of a patient counsellor.
โข Effective Communication Skills: Developing active listening, empathy, and clear communication to build trust and rapport with patients.
โข Cultural Competence in Patient Counselling: Exploring the impact of culture, diversity, and inclusivity on patient-counsellor relationships and communication.
โข Assessing Patient Needs and Goals: Identifying patient needs, concerns, and objectives to create personalized counselling plans.
โข Motivational Interviewing Techniques: Applying motivational interviewing strategies to empower patients and encourage behaviour change.
โข Crisis Intervention and Conflict Resolution: Managing challenging situations, addressing patient concerns, and resolving conflicts in a patient-centred manner.
โข Documentation and Record Keeping: Maintaining accurate and confidential records, following legal and ethical guidelines.
โข Ethical Considerations in Patient Counselling: Understanding ethical principles and dilemmas in patient counselling, including informed consent, confidentiality, and boundaries.
โข Self-Care and Professional Development: Managing stress, preventing burnout, and maintaining professional growth in the patient counselling field.
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