Graduate Certificate in Retail Banking Sales Techniques
-- ViewingNowThe Graduate Certificate in Retail Banking Sales Techniques is a vital course designed to empower learners with the essential skills needed to thrive in the competitive banking industry. This certificate program focuses on the latest sales techniques, products, and services in retail banking, making it highly relevant for banking professionals seeking career advancement.
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โข Retail Banking Sales Techniques Fundamentals: Introduction to retail banking sales, including the sales process, consultative selling, and building customer relationships.
โข Product Knowledge for Retail Banking Sales: Overview of retail banking products, including deposit accounts, loans, credit cards, and investment products.
โข Sales Strategies for Retail Banking: Advanced sales techniques for retail banking, including cross-selling, upselling, and need-based selling.
โข Customer Segmentation and Targeting in Retail Banking: Understanding customer segments, targeting strategies, and positioning retail banking products to meet customer needs.
โข Regulatory Compliance in Retail Banking Sales: Overview of laws and regulations affecting retail banking sales, including anti-money laundering (AML), know-your-customer (KYC), and fair lending practices.
โข Performance Metrics and Sales Analytics for Retail Banking: Measuring sales performance, setting sales targets, and using sales analytics to improve sales effectiveness.
โข Sales Technology for Retail Banking: Overview of sales technology, including customer relationship management (CRM) systems, sales automation, and digital sales channels.
โข Sales Leadership and Management in Retail Banking: Leading and managing a retail banking sales team, including coaching, motivation, and performance management.
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