Undergraduate Certificate in Retail Sales Training
-- ViewingNowThe Undergraduate Certificate in Retail Sales Training is a comprehensive course designed to equip learners with essential skills for success in the retail industry. This program emphasizes practical knowledge and hands-on training, focusing on sales techniques, customer service, product knowledge, and visual merchandising.
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โข Fundamentals of Retail Sales: Understanding the retail sales landscape, the role of a retail salesperson, and the key skills required for success.
โข Product Knowledge and Merchandising: Learning how to effectively present and sell products, including product placement, product demonstration, and feature selling.
โข Customer Service and Relationship Building: Developing a customer-centric mindset, understanding the importance of building relationships, and learning how to provide exceptional customer service.
โข Sales Techniques and Strategies: Exploring various sales techniques and strategies, including consultative selling, solution selling, and cross-selling.
โข Communication and Interpersonal Skills: Enhancing communication and interpersonal skills to effectively engage with customers and build rapport.
โข Retail Mathematics and Inventory Management: Understanding retail mathematics and inventory management concepts, including markups, margins, stock control, and order processing.
โข Professionalism and Ethics in Retail Sales: Developing an understanding of professionalism and ethics in retail sales, including the importance of integrity, confidentiality, and compliance.
โข Career Development in Retail Sales: Learning how to set career goals, develop a career plan, and continue professional development in the retail sales industry.
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