Postgraduate Certificate in DHL Workplace Conflict Management.
-- ViewingNowThe Postgraduate Certificate in DHL Workplace Conflict Management is a comprehensive course designed to equip learners with essential skills for resolving conflicts in the workplace. This certificate program emphasizes the importance of effective communication, negotiation, and mediation in maintaining a positive and productive work environment.
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GBP £ 140
GBP £ 202
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โข Understanding Workplace Conflict: An Introduction
โข Theories and Models of Conflict Resolution
โข Communication and Negotiation Skills for Conflict Management
โข Diverse Workplace and Cultural Sensitivity in Conflict Management
โข Mediation and Alternative Dispute Resolution Techniques
โข Conflict Management in Practice: Case Studies and Role-Plays
โข Legal and Ethical Considerations in Conflict Management
โข Workplace Investigations and Informal Resolution Processes
โข Developing a Conflict Management Strategy for the Workplace
โข Critical Thinking and Decision Making in Conflict Situations
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