Graduate Certificate in AI-Based Customer Interactions
-- ViewingNowThe Graduate Certificate in AI-Based Customer Interactions is a comprehensive course that addresses the growing industry demand for AI-based customer interaction solutions. This program emphasizes the importance of AI in transforming customer interactions, providing a competitive edge to businesses worldwide.
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โข AI-Based Customer Interactions Fundamentals
โข Natural Language Processing (NLP) and Understanding (NLU)
โข Machine Learning for Customer Interactions
โข Implementing Chatbots and Virtual Assistants
โข Speech Recognition and Synthesis
โข Sentiment Analysis and Emotion Detection
โข AI Ethics and Bias in Customer Interactions
โข Data Privacy and Security in AI-Driven Customer Engagements
โข AI-Powered Customer Analytics and Insights
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