Postgraduate Certificate in AI in Real-time Customer Support
-- ViewingNowThe Postgraduate Certificate in AI in Real-time Customer Support is a comprehensive course that equips learners with essential skills for career advancement in the rapidly growing field of AI-powered customer support. This course is crucial in today's industry, where businesses increasingly rely on AI to provide real-time, personalized customer support.
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โข Artificial Intelligence Foundations
โข Natural Language Processing (NLP)
โข Machine Learning for Real-time Support
โข Implementing Chatbots and Virtual Assistants
โข Real-time Sentiment Analysis
โข AI Ethics and Bias in Customer Support
โข AI-driven Ticket Classification and Routing
โข Machine Learning for Predictive Analytics
โข Evaluating and Improving AI-based Customer Support
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