Undergraduate Certificate in CRM in Book Publishing Industry
-- ViewingNowThe Undergraduate Certificate in CRM (Customer Relationship Management) in the Book Publishing Industry is a comprehensive course designed to meet the growing industry demand for professionals with CRM skills. This certificate program emphasizes the importance of building and maintaining strong relationships with customers in the publishing industry, a crucial aspect of business success.
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โข Introduction to CRM in Book Publishing
โข Customer Segmentation and Targeting in Publishing
โข CRM Software and Tools for Publishers
โข Data Analysis and Metrics in CRM
โข Building Customer Relationships in Publishing
โข Personalization and Customization in CRM
โข CRM Strategies for Book Marketing
โข Managing Customer Lifecycle in Publishing
โข Ethics and Legal Considerations in CRM
โข Case Studies and Best Practices in CRM for Book Publishing
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