Graduate Certificate in Medical Tourism Customer Relationship Management
-- ViewingNowThe Graduate Certificate in Medical Tourism Customer Relationship Management is a targeted course, designed to empower learners with industry-specific skills in healthcare hospitality and patient services. This program emphasizes the importance of effective communication, cultural competence, and customer relationship management in medical tourism, an industry expected to reach $278 billion by 2027.
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โข Understanding Medical Tourism Industry
โข Customer Relationship Management Concepts
โข Strategies in Medical Tourism Customer Relationship Management
โข Communication and Interpersonal Skills in Healthcare
โข Medical Tourism Marketing and Sales
โข Customer Service Delivery in Medical Tourism
โข Managing Customer Complaints and Conflict Resolution in Healthcare
โข Legal and Ethical Considerations in Medical Tourism CRM
โข Technology Tools for Medical Tourism CRM
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