Undergraduate Certificate in Hotel Sales Prospecting
-- ViewingNowThe Undergraduate Certificate in Hotel Sales Prospecting is a crucial course designed to equip learners with the necessary skills to excel in the hospitality industry. This program focuses on teaching effective sales prospecting techniques, which are in high demand by hotels and resorts worldwide.
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โข Hotel Sales Fundamentals: Understanding the hotel sales process, customer relationship management, and setting sales goals.
โข Market Segmentation and Analysis: Identifying and targeting potential customers through market research and segmentation strategies.
โข Prospecting Techniques: Utilizing various prospecting methods, such as cold calling, email campaigns, and social media outreach.
โข Sales Call Planning: Preparing for effective sales calls, including research, call structure, and follow-up strategies.
โข Negotiation and Closing Techniques: Mastering the art of negotiation, handling objections, and closing sales effectively.
โข Customer Relationship Management (CRM) Systems: Implementing and managing CRM systems to streamline sales processes and improve customer relationships.
โข Hotel Sales Metrics: Measuring and analyzing sales performance through key metrics and KPIs.
โข Sales Presentations and Proposals: Creating compelling sales presentations and proposals tailored to potential customers.
โข Ethics in Hotel Sales: Understanding the importance of ethical behavior in sales and maintaining a positive reputation.
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